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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Wood

Jessica Wood

January 15, 2025

5  out of  5
rating by Jessica Wood
"As a busy in-home daycare owner sometimes it is hard to get everything figured out in one go. Jacob has been great in checking in, making sure everything we need for insurances and endorsements are correct. He also has eased my mind when I have questions about billing, payments, or making sure I understand a policy correctly. I also really appreciate the transparency he has about policies and endorsements. It has really helped us understand what expectations and requirements are for both us, and him. It has been a breath of fresh air knowing that we are taken care of, and can always email or call with questions. No amount of questions is too many, or "stupid" for that matter. We are so glad that we made the switch back to State Farm!"
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Frances Mitchell

December 17, 2024

5  out of  5
rating by Frances Mitchell
"After hiking with my dog, I realized I had lost my car key. Because I was unable to utilize the app that the roadside assistance used, I called Jacob Bramel at State Farm. He was kind and compassionate. He told me to contact any roadside service and to submit the bill to him. Within a week, I had a check from State Farm for the full amount I paid the towing company! Thank you, Jacob!"
We responded:
"Thank you, Frances, for sharing your experience! I’m so glad I could help you during a frustrating situation and make the process easier for you. It’s important to me that you felt supported and had a clear solution to get things taken care of. I’m happy the reimbursement came through quickly and that everything worked out. If you ever need assistance again, don’t hesitate to reach out!"
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Denise Roberts

December 7, 2024

5  out of  5
rating by Denise Roberts
"Working with Brian made switching insurance easier than I could believe. Great experiece"
We responded:
"Denise, I'm so glad to hear that Brian made your switch to our insurance smooth and easy. We strive to provide a seamless experience for our clients, and it's wonderful to know Brian delivered on that. If you need any further assistance, don't hesitate to reach out!"
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Doug Kearns

November 21, 2024

5  out of  5
rating by Doug Kearns
"Brian Overby provided great over-the-phone service in generating and securing very competitive State Farm insurance quotes for both my home and autos. He explained the various options thoroughly and did not try to “over sell” me anything I was not interested in. I highly recommend working with State Farm and Brian in particular."
We responded:
"Doug, Thank you for your wonderful feedback! I'm happy to hear that Brian provided you with excellent over-the-phone service and helped you secure competitive quotes for your home and auto insurance. It's great to know he explained the options thoroughly and respected your preferences. We appreciate your recommendation and look forward to assisting you with any future needs. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Tom S

November 15, 2024

5  out of  5
rating by Tom S
"When comparing multiple Insurance Agents, Jacob and his team at State Farm were far superior. Brian Overby provided exceptional customer service and knowledge that helped me land the best rates with a new Home and Auto bundle that's affordable. Highly recommend!"
We responded:
"Tom, thank you for your wonderful review! I'm glad to know that our team, especially Brian, provided you with exceptional service and knowledge. It's great to hear that you're satisfied with your new Home and Auto bundle. We appreciate your recommendation and are here for any future needs you may have. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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alisha

November 14, 2024

5  out of  5
rating by alisha
"They were really patient with me even though I called back a ton the first day trying to coordinate things. I really enjoy the professionalism and helpfulness of the agent. He also got me an excellent rate on my car insurance, which added to a significant amount of savings."
We responded:
"Alisha, thank you for your kind words! I'm glad our team could assist you with patience and professionalism. It's wonderful to know that you found a great rate on your auto insurance and saved significantly. If you have any more questions or need further assistance, don't hesitate to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Marshall Davanzo

October 30, 2024

5  out of  5
rating by Marshall Davanzo
"Brian Overby was outstanding! Rates very competitive!"
We responded:
"Marshall, thank you for your wonderful review! I'm glad to hear that Brian provided you with outstanding service and that you found our rates competitive. We appreciate your feedback and look forward to assisting you with any future needs. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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ERIC LAMBROPOLOUS

October 18, 2024

5  out of  5
rating by ERIC LAMBROPOLOUS
"Brian Overby is the man. Detail oriented and super patient. Would highly recommend."
We responded:
"Eric, thank you for your fantastic review! I'm happy to hear that Brian's attention to detail and patience made a positive impact on your experience. We truly appreciate your recommendation. If you ever need further assistance, our office is here to help. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Dustin Davis

October 10, 2024

5  out of  5
rating by Dustin Davis
"Brian was great with helping with my home owners policy, I highly recommend using him for all your insurance needs."
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Fred Lichtenfels

September 24, 2024

5  out of  5
rating by Fred Lichtenfels
"Brian was helpful and easy to talk to when getting quotes for auto and home insurance. He was able to help me get a better rate and better coverage than I was previously getting from a company that was raising their rates. Thank you Brian!"
We responded:
"Fred, thank you for your wonderful review! I'm glad Brian was able to assist you with your auto and home insurance needs and help you secure better rates and coverage. It's great to know that you found him helpful and easy to talk to. If you have any further questions or need assistance in the future, our office is here to help! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Profile photo of Julie Finn

Julie Finn

September 11, 2024

5  out of  5
rating by Julie Finn
"Brian was very easy to work with. He waited patiently until I was able to get correct information to him. He responded very quickly and gave me the best quote on insurance for home and auto"
We responded:
"Thank you, Julie, for your positive feedback! I'm glad Brian was able to assist you efficiently and provide you with the best quote for your home and auto insurance. We appreciate your patience and are always here to help with any future needs. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Debra Tuxbury

September 10, 2024

5  out of  5
rating by Debra Tuxbury
"Hi! Brian Overly is the young man that worked with me on obtaining home & auto ins. Ten ⭐️’s for agent B. O. Not such great initials…LOL. When you get 10 stars from me you know it’s over the top excellent! Shared with me how the six month policy was born! Love the story! Now to fact check? 🙃"
We responded:
"Debra, thank you for your wonderful review! I'm glad Brian was able to provide you with excellent service for your home and auto insurance needs. It's great to know you enjoyed the story about the six-month policy. If you have any questions or need further assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Profile photo of Phil Billings

Phil Billings

September 4, 2024

5  out of  5
rating by Phil Billings
"Brian was thorough, clear, and very easy to work with. 5 stars!! I could recommend him to anyone. Phil Billings"
We responded:
"Phil, thank you for your wonderful review! I'm glad to hear that Brian was thorough, clear, and easy to work with. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Nicole Crowley

September 2, 2024

5  out of  5
rating by Nicole Crowley
"Brian made the process of changing my home and auto insurance painless. He was flexible, patient, and efficient — much appreciated!"
We responded:
"Nicole, thank you for your wonderful review! I'm glad Brian could make the process of changing your home and auto insurance smooth and efficient. We appreciate your kind words and are here for any future needs you may have. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Alicia Valentin

August 20, 2024

5  out of  5
rating by Alicia Valentin
"Brian O. made it very easy to switch my insurance with a much better rate! Thank you Soo much Brian!"
We responded:
"Thank you, Alicia, for your positive feedback! I'm glad Brian could assist you with switching your insurance and securing a better rate. If you have any further questions or need assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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terry burnett

August 9, 2024

5  out of  5
rating by terry burnett
"Brian was great! We received our homeowners insurance bill (from another company) and decided we needed to shop around. Brian took our information and was able to give us the same coverage for much less and when we added our car insurance we saved even more. All told we are saving over $2000 on our coverages! Thank you!!!"
We responded:
"Hey Terry, thanks a bunch for the awesome review! I'm really glad Brian could help you save money on your homeowners and auto insurance! It's great to know you're satisfied with the coverage and savings. If you ever need anything else, our office is here for you. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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David Leonard

June 7, 2024

5  out of  5
rating by David Leonard
"Very pleased w the above and beyond customer service. I thought the "like a neighbor" jingle was just advertising but I legit felt like I was talking to a good neighbor w my best interests at heart. Response back was so fast that I wasnt even ready w my info lol. Please give him a raise, he is the kind of employee who you want representing your company."
We responded:
"David, we are happy you felt like you were talking to a good neighbor with your best interests at heart! Your feedback means the world to us, and we're ecstatic to have provided you with above and beyond customer service. Thank you for recognizing our team member's quick response time. We're here for you anytime you need assistance! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Scott

May 17, 2024

5  out of  5
rating by Scott
"Brian from state farm was great, found me a rate that was much better than any other quotes I had recieved. No complaints from me at all with the service provided."
We responded:
"Scott, Thank you for the kind words that you shared of our account manager Brian! We are excited we could help you with your home and auto insurance! -Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Priscilla Vachon

May 10, 2024

5  out of  5
rating by Priscilla Vachon
"State Farm has always been fair with pricing, have had them for many years. Jacob always takes the time to answer any questions I may have about my accounts. Gives good recommendations, but not pushy. Thanks State Farm."
We responded:
"Priscilla, we're pleased to hear about your long-standing positive experience with our fair pricing and attentive service! I'm glad Jacob has been helpful in answering your questions and providing valuable recommendations without being pushy. Thank you for choosing State Farm, and we're here for any future insurance needs you may have! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Sherry Ainsworth

May 8, 2024

5  out of  5
rating by Sherry Ainsworth
"Brian has been so helpful will all my insurance needs. Talks to me and explains everything with respect 😊I have dealt with Jacob a few times and he has been just as helpful. Definitely recommend. Sherry Shumway"
We responded:
"Sherry, I'm thrilled to hear that Brian and I have been able to assist you with your insurance needs! We're pleased that you found our explanations helpful and respectful. Thank you for recommending us, and we're grateful for your kind words. If you ever need further assistance, our office is here for you! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Nancy Leach

May 2, 2024

5  out of  5
rating by Nancy Leach
"The best Inc around and very easy to get help with anything you need have questions you can call and get all the answers you need I would not change my Inc for anything"
We responded:
"Hi Nancy, Thanks for taking the time to meet with us for a policy check up!!! I’m thrilled we could be of great assistance for you. Thank you for being a customer and trusting us with your insurance needs. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
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Doma thapa

April 30, 2024

5  out of  5
rating by Doma thapa
"very helpful and explain everything briefly"
We responded:
"Hi Doma, Thanks for meeting with us today for a policy check up on your auto insurance, home insurance and business insurance! It is a pleasure working with you and seeing your businesses grow. I am glad we could be of help! Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
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Алена Каду

April 13, 2024

5  out of  5
rating by Алена Каду
"Before visiting this state farm office, we were in a different office and couldn't find what we needed. Everything was different here; the insurance policy was issued quickly and under conditions that suited us. We recommend it! They're professionals!"
We responded:
"Aneha, Thank you for stopping in to visit with us! I’m glad we could provide you with a good experience and find products that fit your needs. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
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Savannah Harriman

April 11, 2024

5  out of  5
rating by Savannah Harriman
"Very knowledgeable and knows which questions to ask to make sure you are insured correctly. Highly recommend!"
We responded:
"Hi Savannah, Thank you for your time and allowing us to work through your insurance related questions today. It’s a pleasure to serve you and your family! Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
Profile photo of Diane Viscione

Diane Viscione

April 10, 2024

5  out of  5
rating by Diane Viscione
"I wasn’t very welcoming to Brian. Yet, this young man hung on and I ended up not only switching insurance companies,saving money , getting re educated in Insuranse, I thoughrouly enjoyed the experience. Now how often does that happen?"
We responded:
"Thank you for your feedback, Diane! Brian always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "