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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Hubble

Robert Hubble

March 12, 2026

5  out of  5
rating by Robert Hubble
"I was very impressed with Hannah’s performance. She handled all of my questions professionally and quickly . She is truly an asset to have on the frontline answering the phone and helping clients as she did for me . You are lucky to have such a dedicated and committed employee on your team . Thanks for everything."
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Matt Stedjan

March 3, 2026

5  out of  5
rating by Matt Stedjan
"Bryan Kilmer and Jacob are great to work with"
We responded:
"Thank you, Matt! I'm glad you enjoyed working with Bryan and the team. We appreciate your feedback and are here to help with any insurance needs you may have. Reach out anytime!"
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Christina Veziris

February 26, 2026

5  out of  5
rating by Christina Veziris
"Professional experience from start to finish"
We responded:
"Thank you, Christina! I'm happy you had a professional experience with us from start to finish. We’re here to help with any of your insurance needs!"
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christopher tremblay

February 20, 2026

5  out of  5
rating by christopher tremblay
"Excellent!!!"
We responded:
"Christopher, thank you for your enthusiastic feedback! I'm glad you're satisfied with our service. If you ever need anything else, feel free to reach out!"
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Jules Martel

February 12, 2026

5  out of  5
rating by Jules Martel
"Bryan was very helpful in addressing all the questions I had regarding my concerns. Thanks again and look forward to keep working with you in the future."
We responded:
"Thank you for your review, Jules! I'm happy to hear that Bryan was able to assist you with your questions. We look forward to continuing our work together. If you need anything else, feel free to reach out!"
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Mitchell Wolper

February 12, 2026

5  out of  5
rating by Mitchell Wolper
"I so appreciated the expertise of Bryan as I switched my home and auto insurance to SF. Having a face-to- face with someone who is knowledgeable was also very important to me. Bryan made sure all my questions were answered to my satisfaction. I would not hesitate to recommend this agency to anyone looking for insurance. And it didn’t hurt that the rates were great!"
We responded:
"Thank you, Mitchell, for sharing your experience! I'm happy to hear that Bryan was able to assist you with your insurance needs and provide the knowledgeable service you were looking for. It's great to know you're satisfied with the rates too. If you ever need anything else, feel free to reach out!"
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Terry Moher

January 25, 2026

5  out of  5
rating by Terry Moher
"We transferred our insurances to State Farm last year and have been pleased with the costs, bundling our home, car and umbrella insurances. We recently had a claim for auto damage and State Farm handled the claim without incident. Both Jacob Bramel and Bryan Kilmer have been great to work with."
We responded:
"Thank you, Terry! I'm happy to hear that you're satisfied with the cost and bundling of your policies. It's great to know that your auto claim was handled smoothly. Bryan, the rest of the team & I are dedicated to providing excellent service, and I'm glad we could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Robin Dorff

January 9, 2026

5  out of  5
rating by Robin Dorff
"Bryan Kilmer with Jacob Bramel State Farm Insurance in Bedford, NH provided outstanding service and attention to detail when I was interested in reviewing and possibly changing my home and auto insurance. Over a period of a few days, his attention to detail and thorough follow-up on all aspects of my insurance coverage was impressive. It also saved me quite a bit of insurance expense while expanding my coverage. He and the firm have my strongest and most enthusiastic recommendation."
We responded:
"Thank you, Robin, for your wonderful feedback! I'm happy that Bryan's attention to detail and dedication made a positive impact on your insurance experience. Your recommendation is greatly appreciated. If there's anything else we can assist you with, just let us know!"
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Carolyn Hemingway

December 31, 2025

5  out of  5
rating by Carolyn Hemingway
"We are so glad we switched to State Farm, Jacob Bramel insurance. We’ve received the most excellent service from Bryan Kilmer! He has patiently and professionally walked us through home, auto, and life insurance choices, saving us hundreds of dollars from our last insurance company. We’ve also had excellent service with Jacob Bramel, who worked with us through challenges with Health Care selection. We could not recommend them highly enough. Thank you !"
We responded:
"Thank you, Carolyn! I'm happy to hear about your positive experience with our team. Our office is dedicated to providing exceptional service, and it's great to know they were able to assist you with your insurance needs and savings. We appreciate your recommendation and are here for any future assistance you might need. Thanks for choosing us!"
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Pei Lin

December 23, 2025

5  out of  5
rating by Pei Lin
"Bryan K. has been patient and fast in the application. Very professional."
We responded:
"Thank you, Pei Lin! I'm happy to hear that Bryan K. provided you with such a professional and efficient experience. Our team is dedicated to delivering top-notch service. If you have any more questions or need assistance, feel free to reach out!"
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Becca Durand

December 23, 2025

5  out of  5
rating by Becca Durand
"Brian and the team at State Farm’s are so helpful. They helped to get my husband and I insurance policies well as saving us money on our auto insurance."
We responded:
"Thank you, Becca! I'm happy to hear that Brian and the team were able to assist you and your husband with your insurance needs while also helping you save on auto insurance. We appreciate your feedback and are always here if you need anything else!"
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John mac neill

December 19, 2025

5  out of  5
rating by John mac neill
"Always checking to be sure our insurance is on track during our recent move from another state to New Hampshire great job"
We responded:
"Thank you, John, for your wonderful feedback! I'm happy to know that our efforts to keep your insurance on track during your move to New Hampshire were appreciated. If you need anything else, feel free to reach out anytime!"
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Jeff Woodruff

December 18, 2025

5  out of  5
rating by Jeff Woodruff
"Excellent service, great rates. Never feel rushed."
We responded:
"Jeff, thank you for your wonderful review! I'm glad to hear you appreciate our service and rates. We strive to make every interaction comfortable and never rushed. Thanks for choosing us!"
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Derika Oldenburg

December 18, 2025

5  out of  5
rating by Derika Oldenburg
"Bryan has been an outstanding partner throughout this process. He took the time to understand my needs and provided clear, comprehensive answers to all my questions. The proposed figures were very competitive, resulting in significant savings- hundreds of dollars compared to my previous insurer."
We responded:
"Thank you, Derika, for your feedback! I'm glad Bryan was able to offer such valuable assistance and competitive options. We're grateful for your choice and are here to help whenever you need us. Reach out anytime!"
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Brandon Sweeney

November 18, 2025

1  out of  5
rating by Brandon Sweeney
"DO NOT COME HERE. There are plenty of other state farm locations, this is not one you want to deal with. Save yourself the time and headaches. Jacob Bramel is unresponsive and and absolute nightmare to deal with if an issue occurs. My vehicle was hit and totaled and I couldn't have had a worse experience."
We responded:
"Hi Brandon, Thank you for your business and your kind words! We will certainly share this feedback with Cheyenne. One of the biggest advantages of having a local State Farm Agent is that we are…Local! We are happy you found a home in State Farm. Thank you for choosing the Jacob L. Bramel State Farm Agency for you insurance and financial service needs! -Jacob L. Bramel, Agent"
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Daniel Sullivan

October 22, 2025

5  out of  5
rating by Daniel Sullivan
"Hannah was awesome to work with! She made switching me and my wife’s home and car insurance to State Farm super easy and got us a great deal. Really friendly, responsive and helpful the whole way through—definitely recommend!"
We responded:
"Thank you, Daniel! I'm happy to hear that Hannah made the process of switching your insurance smooth and enjoyable. Our team is dedicated to providing friendly and responsive service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Karen Monti Herzog

August 21, 2025

5  out of  5
rating by Karen Monti Herzog
"Just bundled our homeowner’s and auto insurance with Bryan Kilmer. He was absolutely AWESOME! He got us a better rate and better coverage than we had with our former company. Very helpful, pleasant, and professional!"
We responded:
"Karen, thank you for sharing your experience! I'm happy to hear that Bryan was able to assist you with bundling your insurance. It's great to know you received a better rate and coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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EJ Glomb

August 2, 2025

5  out of  5
rating by EJ Glomb
"Above and Beyond – Truly Exemplary Service! Yesterday, I reached out to inquire about two new policies with State Farm. Specifically, this agency based on their outstanding reviews. I cannot say enough about the exemplary service provided by Bryan. From start to finish, his level of kindness, professionalism, and attention to detail was nothing short of exceptional. It’s very obvious Bryan and the agency not only takes pride in their work but also genuinely cares about the people they’re helping. Bryan didn’t just meet expectations—he exceeded them in every way. Bryan went out of his way to make sure every question was answered thoroughly, every detail was handled with care, and every step of the process felt smooth and stress-free. His willingness to go the extra mile was greatly appreciated. Bryan delivers a level of service that is truly top-tier. My husband and I are deeply grateful for his help and couldn’t recommend him more highly! If you’re looking for an agency who combines expertise with care, and incredible value (we seriously saved hundreds) look no further than Jacob L. Bramel!"
We responded:
"Thank you, EJ, for your wonderful feedback! I'm so happy to hear about your positive experience with Bryan. His dedication to providing exceptional service is truly commendable, and I'm glad he could assist you and your husband so effectively. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
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Ann Marie Gilmartin

July 29, 2025

5  out of  5
rating by Ann Marie Gilmartin
"Brian was very persistent and very patient and waited for me to get back to him over many months. I think when an agent is this conscientious, he will be very good to take care of me when I have, if I have, and I probably will because it's a car and it's Manchester. My daughter highly, highly recommends State Farm and he is saving me over $250 in premiums from Liberty Mutual for the same coverage also includes my rental insurance, which I didn't have before. So good service good price."
We responded:
"Thank you for your review, Ann Marie! I'm happy to hear that Brian's persistence and patience made a positive impact on your experience. It's wonderful that you're saving on premiums while getting the coverage you need. We're committed to providing great service and are here for any future needs or questions. Thanks for choosing us!"
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Joanna

July 8, 2025

5  out of  5
rating by Joanna
"They are a very easy company and they explain what’s going on. I’ve had the best experience with this company and I recommend anybody go into it if I could give a 10 star I would, but I can’t."
We responded:
"Thank you for your wonderful feedback, Joanna! I'm so happy to hear that you've had such a positive experience with us. Your recommendation means a lot, and we're always here to make things easy and clear for you. Let us know if there's anything else we can assist you with!"
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william mayorga

June 7, 2025

5  out of  5
rating by william mayorga
"Speaking to Bryan was a pleasure! He answered all my questions and made me feel at ease about my transition from a bad experience from my old insurance."
We responded:
"Thank you, William! I'm happy to hear that Bryan was able to assist you and make your transition smooth. We’re committed to providing a positive experience for all our customers. If you have any more questions or need further assistance, feel free to reach out!"
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Susan Pagan Hilton

June 3, 2025

5  out of  5
rating by Susan Pagan Hilton
"Brian Overby is a gem! I’ll be honest—it took me forever to finally reach out about insurance. Life was busy, the to-do list was long, and figuring out home and auto coverage just felt overwhelming. But from the moment I connected with Brian, I felt like I was in great hands. He was so patient, helpful, and never once made me feel rushed or silly for asking a million questions. He walked me through everything with clarity and kindness—and somehow even made insurance feel easy! If you’ve been procrastinating like I did, do yourself a favor and reach out to him. He’s knowledgeable, responsive, and truly a pleasure to work with. Thanks again, Brian—you made this process a breeze!"
We responded:
"Thank you for your wonderful review, Susan! I'm delighted to hear that Brian made your experience with us so positive and stress-free. It's great to know he was able to assist you with patience and clarity. We truly appreciate your recommendation and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Kirk Salvatore

April 4, 2025

5  out of  5
rating by Kirk Salvatore
"easy shopping professional help great rates"
We responded:
"Thank you, Kirk, for your feedback! I'm happy to know that you found the shopping process easy and appreciated the professional assistance. It's wonderful to hear that our rates met your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"
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Charlene Beetz

March 14, 2025

5  out of  5
rating by Charlene Beetz
"I had an insurance emergency and Brian Overby of State Farm got back to me quickly - within a couple of days I was able to get the coverage I needed and decided to have them take over 4 policies for me - AND - Saved thousands of dollars a year !! I'm beyond happy with the service and astounded by the savings."
We responded:
"Thank you, Charlene! I'm so glad to know that Brian was able to assist you promptly during your insurance emergency. It's wonderful to hear that you were able to secure the coverage you needed and save significantly on your policies. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Adriana Acosta

January 30, 2025

5  out of  5
rating by Adriana Acosta
"Great services. All the team members are willing to help you when you have questions or require further assistance."
We responded:
"Thank you, Adriana! I'm glad to know that our team has been helpful and attentive to your needs. We are here to assist you with any further assistance you may require. Feel free to reach out anytime!"