State Farm® Insurance Agent Jacob L. Bramel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marshall Davanzo
October 30, 2024
5
out of
5
rating by Marshall Davanzo
"Brian Overby was outstanding! Rates very competitive!"
We responded:
"Marshall, thank you for your wonderful review! I'm glad to hear that Brian provided you with outstanding service and that you found our rates competitive. We appreciate your feedback and look forward to assisting you with any future needs. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
ERIC LAMBROPOLOUS
October 18, 2024
5
out of
5
rating by ERIC LAMBROPOLOUS
"Brian Overby is the man. Detail oriented and super patient. Would highly recommend."
We responded:
"Eric, thank you for your fantastic review! I'm happy to hear that Brian's attention to detail and patience made a positive impact on your experience. We truly appreciate your recommendation. If you ever need further assistance, our office is here to help. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Dustin Davis
October 10, 2024
5
out of
5
rating by Dustin Davis
"Brian was great with helping with my home owners policy, I highly recommend using him for all your insurance needs."
Fred Lichtenfels
September 24, 2024
5
out of
5
rating by Fred Lichtenfels
"Brian was helpful and easy to talk to when getting quotes for auto and home insurance. He was able to help me get a better rate and better coverage than I was previously getting from a company that was raising their rates. Thank you Brian!"
We responded:
"Fred, thank you for your wonderful review! I'm glad Brian was able to assist you with your auto and home insurance needs and help you secure better rates and coverage. It's great to know that you found him helpful and easy to talk to. If you have any further questions or need assistance in the future, our office is here to help! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Julie Finn
September 11, 2024
5
out of
5
rating by Julie Finn
"Brian was very easy to work with. He waited patiently until I was able to get correct information to him. He responded very quickly and gave me the best quote on insurance for home and auto"
We responded:
"Thank you, Julie, for your positive feedback! I'm glad Brian was able to assist you efficiently and provide you with the best quote for your home and auto insurance. We appreciate your patience and are always here to help with any future needs. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Debra Tuxbury
September 10, 2024
5
out of
5
rating by Debra Tuxbury
"Hi! Brian Overly is the young man that worked with me on obtaining home & auto ins. Ten ⭐️’s for agent B. O. Not such great initials…LOL. When you get 10 stars from me you know it’s over the top excellent! Shared with me how the six month policy was born! Love the story! Now to fact check? 🙃"
We responded:
"Debra, thank you for your wonderful review! I'm glad Brian was able to provide you with excellent service for your home and auto insurance needs. It's great to know you enjoyed the story about the six-month policy. If you have any questions or need further assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Phil Billings
September 4, 2024
5
out of
5
rating by Phil Billings
"Brian was thorough, clear, and very easy to work with. 5 stars!! I could recommend him to anyone. Phil Billings"
We responded:
"Phil, thank you for your wonderful review! I'm glad to hear that Brian was thorough, clear, and easy to work with. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Nicole Crowley
September 2, 2024
5
out of
5
rating by Nicole Crowley
"Brian made the process of changing my home and auto insurance painless. He was flexible, patient, and efficient — much appreciated!"
We responded:
"Nicole, thank you for your wonderful review! I'm glad Brian could make the process of changing your home and auto insurance smooth and efficient. We appreciate your kind words and are here for any future needs you may have. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Alicia Valentin
August 20, 2024
5
out of
5
rating by Alicia Valentin
"Brian O. made it very easy to switch my insurance with a much better rate! Thank you Soo much Brian!"
We responded:
"Thank you, Alicia, for your positive feedback! I'm glad Brian could assist you with switching your insurance and securing a better rate. If you have any further questions or need assistance, feel free to reach out. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
terry burnett
August 9, 2024
5
out of
5
rating by terry burnett
"Brian was great! We received our homeowners insurance bill (from another company) and decided we needed to shop around. Brian took our information and was able to give us the same coverage for much less and when we added our car insurance we saved even more. All told we are saving over $2000 on our coverages! Thank you!!!"
We responded:
"Hey Terry, thanks a bunch for the awesome review! I'm really glad Brian could help you save money on your homeowners and auto insurance! It's great to know you're satisfied with the coverage and savings. If you ever need anything else, our office is here for you. - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
David Leonard
June 7, 2024
5
out of
5
rating by David Leonard
"Very pleased w the above and beyond customer service. I thought the "like a neighbor" jingle was just advertising but I legit felt like I was talking to a good neighbor w my best interests at heart. Response back was so fast that I wasnt even ready w my info lol. Please give him a raise, he is the kind of employee who you want representing your company."
We responded:
"David, we are happy you felt like you were talking to a good neighbor with your best interests at heart! Your feedback means the world to us, and we're ecstatic to have provided you with above and beyond customer service. Thank you for recognizing our team member's quick response time. We're here for you anytime you need assistance! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Scott
May 17, 2024
5
out of
5
rating by Scott
"Brian from state farm was great, found me a rate that was much better than any other quotes I had recieved. No complaints from me at all with the service provided."
We responded:
"Scott, Thank you for the kind words that you shared of our account manager Brian! We are excited we could help you with your home and auto insurance! -Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Priscilla Vachon
May 10, 2024
5
out of
5
rating by Priscilla Vachon
"State Farm has always been fair with pricing, have had them for many years. Jacob always takes the time to answer any questions I may have about my accounts. Gives good recommendations, but not pushy. Thanks State Farm."
We responded:
"Priscilla, we're pleased to hear about your long-standing positive experience with our fair pricing and attentive service! I'm glad Jacob has been helpful in answering your questions and providing valuable recommendations without being pushy. Thank you for choosing State Farm, and we're here for any future insurance needs you may have! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Sherry Ainsworth
May 8, 2024
5
out of
5
rating by Sherry Ainsworth
"Brian has been so helpful will all my insurance needs. Talks to me and explains everything with respect 😊I have dealt with Jacob a few times and he has been just as helpful. Definitely recommend. Sherry Shumway"
We responded:
"Sherry, I'm thrilled to hear that Brian and I have been able to assist you with your insurance needs! We're pleased that you found our explanations helpful and respectful. Thank you for recommending us, and we're grateful for your kind words. If you ever need further assistance, our office is here for you! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Nancy Leach
May 2, 2024
5
out of
5
rating by Nancy Leach
"The best Inc around and very easy to get help with anything you need have questions you can call and get all the answers you need I would not change my Inc for anything"
We responded:
"Hi Nancy, Thanks for taking the time to meet with us for a policy check up!!! I’m thrilled we could be of great assistance for you. Thank you for being a customer and trusting us with your insurance needs. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
Doma thapa
April 30, 2024
5
out of
5
rating by Doma thapa
"very helpful and explain everything briefly"
We responded:
"Hi Doma, Thanks for meeting with us today for a policy check up on your auto insurance, home insurance and business insurance! It is a pleasure working with you and seeing your businesses grow. I am glad we could be of help! Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Алена Каду
April 13, 2024
5
out of
5
rating by Алена Каду
"Before visiting this state farm office, we were in a different office and couldn't find what we needed. Everything was different here; the insurance policy was issued quickly and under conditions that suited us. We recommend it! They're professionals!"
We responded:
"Aneha, Thank you for stopping in to visit with us! I’m glad we could provide you with a good experience and find products that fit your needs. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
Savannah Harriman
April 11, 2024
5
out of
5
rating by Savannah Harriman
"Very knowledgeable and knows which questions to ask to make sure you are insured correctly. Highly recommend!"
We responded:
"Hi Savannah, Thank you for your time and allowing us to work through your insurance related questions today. It’s a pleasure to serve you and your family! Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
Diane Viscione
April 10, 2024
5
out of
5
rating by Diane Viscione
"I wasn’t very welcoming to Brian. Yet, this young man hung on and I ended up not only switching insurance companies,saving money , getting re educated in Insuranse, I thoughrouly enjoyed the experience. Now how often does that happen?"
We responded:
"Thank you for your feedback, Diane! Brian always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH "
Sandy Forcier
April 2, 2024
5
out of
5
rating by Sandy Forcier
"Jacob from State Farm provided amazing customer service. He helped our family save money and still have all the coverage that we need. We would highly recommend him!"
We responded:
"Thank you for the five-star rating, Sandy! I'm pleased to hear that I could help your family save money while ensuring you have the coverage you need. Your recommendation means a lot to me, and I'm grateful for the opportunity to assist you. Feel free to reach out for any future insurance needs. Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Bobaafettt
March 22, 2024
5
out of
5
rating by Bobaafettt
"Good service"
We responded:
"Thank you for the 5-star rating! We are thrilled to hear that you received good service from our team! Providing excellent service is our top priority, and we appreciate your positive feedback! - Jacob L. Bramel - State Farm Insurance Agent, Bedford, NH"
Jenn Stewart
December 14, 2023
5
out of
5
rating by Jenn Stewart
"Excellent service and higly reccomended this insurance agency. Quick and easy to get started and very friendly representatives."
We responded:
"Hi Jenn, Thank you so much for joining the Jacob L. Bramel State Farm Family! It looks like you worked with Brian. He is a rockstar! Thank you for trusting us with your auto insurance, renters insurance and trailer insurance! -Jacob L. Bramel, Agent"
Nicole Mazze
November 28, 2023
5
out of
5
rating by Nicole Mazze
"Jacob truly takes the time to explain options in a relatable, caring way. He does not use “salesman” tactics to make you feel pressured, but talks to you like family. He knows his clients, and remembers them! We’ve stuck with this State Farm office for all of our needs as our family and home have grown. From cars, to renters, to homeowners and pet insurance! They work to get us the best deals, but also take the time to do it in a human and effortless way! Thanks Jacob and team."
We responded:
"Hi Nicole, Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! -Jacob L. Bramel, Agent "
Brian Overby
November 27, 2023
5
out of
5
rating by Brian Overby
"Jacob and his staff were very helpful and knowledgeable. They answered all my questions and explained my coverages to me."
We responded:
"Hi Brian, Thank you for the kind review! We strive to be educational when customers are choosing their auto insurance, home insurance and life insurance. We appreciate you as a customer! -Jacob L. Bramel, Agent"
Aaron Powers
October 24, 2023
1
out of
5
rating by Aaron Powers
"I received a few cold calls from one of Jacobs employees last year trying to earn my business for the 4 vehicles I was insuring through another company. I finally entertained a call and said I would be willing to switch agents if you could "get me the same coverage or better with the same or better deductibles" my current coverage and save me money. I sent my current declaration pages for all of my vehicles, and was quoted a better price so I was on board. I was called, emailed and texted weekly for a few months about adding my house to the policy, until I just stopped answering because I let them know I had a situation that was unresolved and would let them know when I was ready. Last week I came out of work to a shattered back window on the car and called for a claim and to have it replaced. Thats when I found out I had a $500 deductible on my policy for glass, which I was not aware of, and most importantly, DID NOT HAVE on my previous policy. I called my agent to see why, when I made it clear to match or beat my old coverage I now had a deductible for something that I never had before, and was told basically.. too bad. Nothing he could do about it, he was sorry that his employee had givin me that information but all he could do was change the deductible for any future incident. Which would raise my premium, right back to where I started.. So I ended up with less coverage, for more money and my only option is to change it moving forward which makes it even more expensive. To lose a 4, and soon to be 5 car and Home ins. policy instead of making right on one of your employers mistakes to me is incredibly unprofessional. Lesson here for myself, like Jacob said to me, I should have looked at the paperwork, he is right about that, but that doesnt make the scenario right for someone representing his business to mislead a customer, who trusted that their request was handled, honestly. In my opinion it was a sneaky way for them to steal my business, and I ended up losing out in the long run. Now will be shopping for a new ins company and leaving this agent as soon as "he signs off on me canceling my policy" apparently I cant cancel on my own either. Looking forward to dealing with a new agent, and reading the dec pages with my new found knowledge. -Aaron"
We responded:
"Hi Aaron, I had spoken with you earlier today on this matter. I apologize for the experience. I looked into the matter for you too. The quotes that were provided to you reflected the $500 deductible, the binders and ID cards reflected the $500 deductible as well as all renewal documents. I recognize in insurance this can sometimes be frustrating and we are always happy to review existing coverage before a claim happens to prevent this. Moving forward, I did let you know we could lower your deductible to the number you are happy with but you declined making any changes. We truly apologize for your experience with us as we strive to provide a knowledgeable and friendly environment for our customers. We unfortunately are never able to change someone’s deductible after an accident. We wish you the best with your future carrier! -Jacob L. Bramel, Agent"